About
Graduating with a 3.81 GPA and a Bachelors of Science degree in Electronics Technology from North Carolina A&T State University, I hold certifications with AWS and CompTIA. My experience includes roles at NC A&T State University and KPMG, contributing to training programs, updating secure coding patterns, and leading helpdesk projects. My notable projects involve spearheading the development of a Multifactor Authentication website and creating a Python-based file encryption system. I also have a passion for community service, volunteering both in my church and my community.
Cyber Security Focused Technologist
- Phone: (256) 436-3886
- Email: juanalexander2000@gmail.com
- Alma Mater: North Carolina A&T
- Primary Language: Python
Experience
Professional Experience
Lab Technician
Sep 2023 - Present
Norfolk State University, Norfolk, VA
- Automate software installations proficiently using Windows commands within a .bat file, streamlining processes and ensuring efficient deployment
- Collaborate with various campus-approved vendors to procure resources for learning assistance
- Provide comprehensive hardware and software support to five technology labs, addressing the diverse needs of students, faculty, and staff to optimize functionality and enhance productivity within the department
Client Technology Services Temporary Employee
Jul 2023 - Sep 2023
North Carolina A&T State University, Greensboro, NC
- Built a comprehensive training program for all new student and employee hires at Client Technology Services
- Created new documentation to assist all employees and students on campus with their technology needs
- Collaborated with full-time staff to support their projects and day to day ticket assignments
Cyber Security Services Intern
Jun 2022 - Aug 2022
KPMG, Philadelphia, PA
- Worked to update the secure coding patterns used by the client’s security engineers
- Operated within an Agile environment to compete assignments in an organized and efficient manner
- Provided daily progress updates to project team members and leadership to keep everyone informed
Client Technology Services Helpdesk Team lead
Jan 2021 - May 2023
North Carolina A&T State University, Greensboro, NC
- Collaborated with permanent staff and management to ensure helpdesk projects were completed in a timely and efficient manner
- Created proper and understandable documentation that other students could follow to complete different task around the helpdesk
- Maintained helpdesk queue to make sure there was a smooth process from when the user first came to when the user left
Projects
Below are a diverse set of successfully completed technical projects, which not only demonstrate my capabilities but also highlight my strong work ethic and aptitude for learning.
Multifactor Authentication (MFA) Website
I spearheaded a team of five individuals in the successful creation of a multi-factor authentication website, employing Python, SQL, PHP, and HTML. We implemented a secure user registration system, ensuring the safe storage of user information in a custom-built database for enhanced data protection. To further enhance security, we integrated the Authy Application, allowing users the flexibility to choose between text and Authy verification methods for an efficient and secure sign-in process.
Java MP3 Player
My group developed a JavaFX media player, showcasing Java and JavaFX skills learned in our Java class. The application includes features such as play, pause, stop, fast forward, and rewind buttons, along with a file selector for MP3 files. We also utilized multimedia functionalities like Media and MediaPlayer classes for audio playback. Finally, we implemented a user-friendly interface with graphical elements using JavaFX components like buttons and labels.
JuannaCry File Encrypter
I employed various Python libraries to enable AES symmetric encryption of text files within a specified directory. Additionally, I developed a decryption script capable of using the key generated during the encryption process to decrypt the files.
Community Service Involvement
I have a passion for working to instill information in those who are younger than me so that they will be better off when they reach my age.
AV/Technology Team Member
Aug 2023 - Present
Gethsemane Community Fellowship, Norfolk, VA
Elevating the worship experience for both in-person congregants and remote participants, I leverage technical skills to seamlessly blend technology with a strong sense of service. This approach not only benefits the local community but also extends its impact globally through live streams, fostering a sense of connection and unity among believers.
Youth Basketball Coach
Aug 2023 - Present
Mayors Youth Organization, Chesapeake, VA
I actively contribute to the community by fostering athletic and personal development among young individuals. Through strategic coaching methodologies, I aim to instill essential life skills such as discipline, teamwork, and resilience in players. This experience not only highlights my commitment to community engagement but also underscores my ability to lead and mentor.
Board Member
Jan 2023 - Present
Be Great Foundation, Greensboro, NC
As a board member of the Be Great Foundation, I actively contribute to decision-making processes and governace, fundraise for the organization, and occasionally provide mentoring support to students in the program.